Covid-19

The world is experiencing unique challenges due to Covid-19. During these uncertain times, the team at The Terraces Resort understand the need for flexible reservations and cancellation policies.

We’d like to reassure you that any confirmed reservations will not incur cancellation fees in the instance of disrupted travel due to the global pandemic. At present, we are not taking booking deposits, so that you can plan your holiday in confidence, and be comforted knowing that your reservation is secured at no cost if your personal situation changes.

Upon arrival at The Terraces, we are committed to shielding both our customers and team from the virus. We’ve adapted our health and safety policy to reflect the recommendations made for NZ & Australian Hotels. The working policy outlines the measures we have implemented to keep all our visitors safe to the best of our ability. The crisis is constantly changing so we’re keeping up to date with the latest research and adapting this policy as events unfold. For a full copy of the resort procedures, please contact us.

We are ready to welcome guests back to our tropical resort as soon as travel restrictions are lifted, and we look forward to hosting you soon.

The team at The Terraces.

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